The client is the biggest player worldwide in cableway transport solutions.
It has a highly vertically and horizontally integrated model, exporting to 88 countries and have more than 35 subsidiaries across 5 continents.
Goal: implementation of compliance in across one whole continent zone where subsidiaries are based but also the rest of the continent with local agents.
The challenges:
Implementation in high corruption countries with specific culture and laws.
The client wanted to use their corporate code of conduct and rules.
Finally, the client had a wish to also respect to the local rules in any countries that were not in full coherence with their rules.
Think global and adapt local.
What we Did:
We reviewed the global information and practices from the corporate
We double checked the objective of the board and create a team with the compliance officer, the C.E.O for the zone and all Country managers.
We translated everything to the local language to be sure that anyone could understand.
We looked at the local laws against what is considered corruption and compared it with group policies, in order to mitigate differences.
Some of these new subsidiaries were not aware of the global policies.
We decided to go from top to bottom and give some training on site.
We helped them realize how important these are on a corporate level.
What we achieved:
We reviewed the global information and practices from corporate, and identified lack of communication and best practices between Corporate and local subsidiaries, and provided solutions.
We implemented: Code of conduct, anti-bribery & corruption policy, and data protection policy in all subsidiaries.
We made a special traceability procedures for the referent agent, which comply with the laws.
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